Shipping & Delivery Policy
PalmJoy is committed to delivering your orders safely, efficiently and discreetly across Sri Lanka through our trusted islandwide delivery network.
Delivery Coverage
PalmJoy products are available for delivery throughout Sri Lanka. We work with reliable delivery partners to ensure your order reaches you safely, securely and on time.
Delivery Time
Estimated delivery times are as follows:
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Colombo: 3–4 working days
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Outstation: 5–7 working days
Delivery times may vary depending on public holidays, weather conditions or other unforeseen circumstances.
Order Processing
Orders are generally processed within one business day after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Minimum Order
The minimum order quantity for PalmJoy Premium Adult Diapers is 2 packs.
Customer Responsibilities
Customers are responsible for providing accurate delivery information, including contact numbers and delivery addresses. Delays caused by incorrect or incomplete information may affect delivery timelines.
Delivery Delays
While we make every effort to deliver within the estimated timeframe, delays may occasionally occur due to transportation issues, severe weather, public holidays or circumstances beyond our control.
Need Delivery Assistance?
If you have questions regarding an order or the delivery status of your purchase, please contact our team.
Tanyo Pharma (Pvt) Ltd / PalmJoy
174 1/1 Central Road
Colombo 01200
Sri Lanka
Phone: 077 540 7702
Email: sales@palmjoy.lk